FAQs

Do you offer Refunds?
We got your back! Take a trip of a lifetime and leave the worries behind, with Swell Travels 100% Satisfaction Guarantee. If you are not completely satisfied with your purchase, contact us we’ll make it right: info@swelltravels.com
What are the ID requirements?
Read the fine print. Each partner activity will have specific details regarding what type of identification is necessary for the customers.
Are your tour/activity is handicap accessible?
Each tour will have a "call out" that clearly identify whether or not the activity or tour has a handicap accessible option available.
How can I find out if a tour/activity is animal friendly?
Glad you asked. We love our furry friends too! Check for the icon to see if your next adventure allows furry friends to tag along or engage in the activity with you!
Where can I see if there is age, weight, or height requirements?
Please read the fine print. Each activity will be specific to the number of people, age, weight, and heights requirements.
Can I buy an activity for another person?
Yes! We also encourage it. Giving pays back. Book a bucket list adventure for your spouse or purchase a gift for someone special, no matter what make sure you join the fun.
How do I confirm my experience has been booked?
After making your selection and booking your tour or activity, you will receive a confirmation email outlining the date and time you chose, the number of people involved and the contact information to your guide or captain. Rest assured that when you arrive at your activity the guide will have all the necessary information to ensure you have an amazing time.
How can we help?
We arrange volunteer meetings once a month, at a designated location. Sign up now to get started with great people creating honorable memories to keep Florida Forever. Beautiful.

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